Our Commitment to Cleaning Standards and Safety
Legacy Facilities Group operates with measurable standards built on ISSA and CIMS best practices. Our professional training, verified quality systems, and safety-driven cleaning programs ensure every service we deliver meets consistent, reliable, and compliant results across Dallas–Fort Worth.
We Don’t Hope for Quality — We Measure It
At Legacy Facilities Group, excellence isn’t left to chance. We follow documented systems that define how cleaning is performed, inspected, and improved.
Our approach is built on proven frameworks, including the ISSA Cleaning Industry Management Standard (CIMS), which guides our operational structure, safety practices, and training programs.
This commitment ensures that every client — whether managing an office, church, or dealership — receives the same reliable level of service, every time.
Quality and Safety Are Our Foundation
Clean buildings are healthy buildings — but only when cleaning is performed safely and correctly. Legacy’s teams are trained to preserve and promote your facility’s assets while protecting the people who occupy them. Our safety-first culture ensures every site meets the highest industry standards from day one.
Our Safety Commitments:
OSHA-compliant safety practices on every jobsite
Personal protective equipment (PPE) and hazard communication training
Site-specific safety orientation before each new account launch
Regular toolbox talks and safety refreshers
Documentation of incidents and near-misses for continuous improvement
Safety and quality are inseparable — our proven protocols protect your people while preserving and promoting the value of your facility.
Professional Training Built Around Industry Standards
Our success begins with our people. Every Legacy team member completes a structured training program that builds skill, confidence, and consistency. We align our process with ISSA and CIMS best practices to ensure our teams deliver measurable results across every facility we serve.
Our Training Covers:
Surface-specific cleaning methods (stone, VCT, glass, carpet)
Equipment operation, care, and preventive maintenance
Chemical handling and dilution safety
Quality assurance and inspection procedures
Client communication and professionalism
Training is the core of our consistency — our programs preserve and promote your facility’s assets through skilled, professional, and reliable teams.
Systems That Create Consistency
Consistency is what separates routine cleaning from professional facility care. Legacy Facilities Group uses documented operating procedures and internal audits to maintain accountability, transparency, and quality across every location. Our systems deliver predictable outcomes that clients can trust.
Our Quality Control Tools:
Digital inspection checklists and scoring systems
Supervisor-led audits and documented reports
Corrective action logs and feedback loops
Ongoing client communication and performance reviews
Continuous improvement through data-driven evaluation
Systems drive results — our proven processes preserve and promote your facility’s assets with consistency, accountability, and measurable quality.
Excellence Is a Continuous Process
We don’t believe in “good enough.” Our leadership team continuously reviews performance data, client feedback, and audit results to identify opportunities for improvement.
This process drives measurable progress across our teams — ensuring you always receive a better service tomorrow than you did today.
Our pursuit of excellence is what builds long-term partnerships with clients who value accountability and results.
Built on Trust, Backed by Standards
From day one, we’ve designed our company to serve clients who expect professionalism. Our structured systems, safety protocols, and training programs are more than procedures — they’re a promise that your facility is cared for with the highest level of attention and reliability.
When you partner with Legacy Facilities Group, you’re not hiring a cleaning vendor — you’re gaining a facility care partner built on measurable standards.
Frequently Asked Questions About Our Standards
We follow the ISSA Cleaning Industry Management Standard (CIMS) and are working toward full certification. Our training and operational procedures already align with its core principles.
We use inspection checklists, supervisor audits, and digital reporting to verify results and document performance across all cleaning services.
All staff complete safety onboarding covering PPE, chemical handling, equipment use, and site-specific risks before beginning work.
Every client has a single point of contact who ensures quick response and resolution. Feedback is logged, tracked, and reviewed during quality meetings.
Yes. We maintain current insurance, COIs, and compliance documentation and provide them upon request.
Choose a Cleaning Partner That is Writing the Book on Facility Excellence
Legacy Facilities Group is committed to protecting your facility, your people, and your reputation. Our systems, safety programs, and training standards deliver consistent, professional results that you can measure and trust.
